1. Introduction

At Harding Heating Ltd, we are committed to protecting the privacy and personal data of our website visitors, customers, and users. This privacy policy explains how we collect, use, and protect your personal data in compliance with the General Data Protection Regulation (GDPR).

 

2. Data We Collect

We may collect and process the following data about you:

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1. Personal data you provide to us: This includes your name, email address, phone number, and any other information you voluntarily provide to us through our website's contact forms or by phone or email.

2. Technical data: This includes your IP address, browser type, operating system, and other technical information about your device and how you interact with our website.

3. Cookies: Our website uses cookies for marketing integrations, such as Google and Facebook. Cookies are small text files that are stored on your device when you visit our website. They allow us to improve your experience on our website and provide you with more relevant content and advertising.

 

3. Use of Your Data

We may use your data for the following purposes:

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1. To respond to your inquiries and provide customer support.

2. To send you marketing communications, such as newsletters and promotions, that we think may be of interest to you. You can opt-out of these communications at any time.

3. To improve our website and your user experience.

4. To comply with legal and regulatory requirements.

 

4. Sharing Your Data

We may share your data with third-party service providers, such as our marketing integrations with Google and Facebook, who process your data on our behalf. We will only share your data with these providers to the extent necessary to provide our services to you and for the purposes described in this privacy policy.

We may also share your data with law enforcement agencies or regulatory bodies if required by law or if we believe that such disclosure is necessary to protect our rights or the rights of others.

 

5. Data Retention

We will retain your data for as long as necessary to provide our services to you and to comply with our legal and regulatory obligations. If you wish to request that we delete your data, please contact us using the details provided below.

 

6. Your Rights

Under GDPR, you have the right to:

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1. Access your personal data and receive a copy of it.

2. Rectify any inaccurate or incomplete personal data we hold about you.

3. Erase your personal data in certain circumstances, such as if it is no longer necessary for the purposes for which it was collected.

4. Object to the processing of your personal data, including for marketing purposes.

5. Restrict the processing of your personal data in certain circumstances, such as if you contest the accuracy of the data.

6. Data portability to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format.

 

To exercise these rights, please contact us using the details provided below.

 

7. Security

We take the security of your personal data seriously and have implemented appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure.

 

8. Changes to this Policy

We reserve the right to update this privacy policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes to this policy.

 

9. Contact Us

If you have any questions or concerns about this privacy policy, please contact us at Harding Heating Limited, Mill House Kinton, Nesscliffe, Shrewsbury, United Kingdom, SY4 1AZ.

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